Loans At Home Compensation
As one of the largest UK doorstep loans providers, Loans At Home provides small cash loans of up to £600 delivered directly to your home.
Doorstep Loans, also known as home credit loans, are used by 1.3 million people in Britain and it’s the practice where a collector comes to your house to collect the repayments, rather than paying them through a bank or standard repayment scheme.
Like Guarantor loans, doorstep loans have come into the spotlight recently, with the Financial Conduct Authority instructing Provident, also a doorstep loan provider, to pay “almost £169m in compensation to customers’ after mis-selling a particular loan product to customers.
Other complaints about doorstep loans include people being sold a home credit loan by an agent when they could not afford it. A loan is unaffordable if you cannot make the repayments without borrowing again.
In their latest numbers, The Financial Ombudsman upheld 85% of complaints against Home Credit lenders (door stop lenders)
For Hassle-Free Refunds
A claims specialist
can do all the hard work so you don't need to!
Making a claim is simple. With just a few details you can start your application.
No Win, No Fee
You are only charged after the claim has been won and you have your refund!
You do not need to use a claims management company to make your complaint to your lender. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.
Why could I receive a Loans At Home Refund?
There are various reasons why you may be due a refund from a lender. The main reason for a claim is that the loan was unaffordable. These are general signs that the lender did not perform sufficient affordability checks:
The amount borrowed increased loan by loan without reassessing your situation
The loan was extended each month without reassessing your situation
You were struggling to pay essentials (rent, bills, food) because of my repayments
You had to borrow money from another lender to pay back a loan or cover essentials
Your income changed between taking out and repaying the loan but the lender didn’t check
The lender didn’t ask you any questions to confirm that I would be able to repay the loan in a sustainable way
You rolled over your loans
Even if during your application process, you did not mentioned all of your debts or stated your correct regular income. Loans At Home should have checked your credit record and ensured you had a regular, consistent income before giving you a loan.
If any of the above statements describe your experience with Loans At Home, you could be eligible to claim compensation. Start your claim below for professionals to guide you through the process.