For Hassle-Free Refunds
A claims specialist
can do all the hard work so you don't need to!
Simple Process
Making a claim is simple. With just a few details you can start your application.
No Win, No Fee
You are only charged after the claim has been won and you have your refund!
We are a claims management company and receive payments from our partnered firms for our services. You do not need to use a claims management company to make your complaint to your lender or the Financial Ombudsman for free.
Car Finance Compensation Calculator
Compensation for a mis-sold car finance claim is generally aimed at covering the financial disadvantage caused by the mis-selling, particularly in cases involving Discretionary Commission Arrangements (DCAs). However, a recent Court of Appeal ruling has opened the door for claims involving hidden commissions in general, which could increase eligibility for compensation in many cases. More information on how this is calculated can be found here.
No Win, No Fee
You are only charged after the claim has been won and you have your refund! The success fee is calculated as a percentage of the total compensation you receive. If our claims partner is not able to obtain an offer, you will not be charged. You can read more about fees here.
If you cancel your agreement or break your agreement before the end of the process, you may be charged a cancellation fee.
Black Horse Claims
A recent Financial Conduct Authority (FCA) investigation discovered widespread evidence of widespread mis sold car finance. As one car dealer openly admits in a recent article, “frankly, we were getting away with murder. We weren’t treating customers fairly and were, in effect, charging them to earn us money.” Some lenders have also been guilty of approving loans that were unaffordable, especially in the subprime market.
Black Horse Car Finance is a financial services company based in the United Kingdom, specializing in providing car loans and financing solutions to consumers. It operates as a subsidiary of Lloyds Banking Group and offers a range of car finance products, including hire purchase agreements and personal contract purchase (PCP) plans. Customers can obtain financing for both new and used cars through Black Horse Car Finance. They work with various dealerships and partners across the UK.
In their latest numbers, The Financial Ombudsman upheld 26% of complaints against Black Horse Ltd.
If you believe you have had a mis-sold or unaffordable loan from Black Horse then we can help you get compensation. Start your claim today!
Martin Lewis
“£13 billion could be paid out over car mis-selling.” “This is enormous... we're talking about systematic, mass scale mis-selling” [1]
BBC
"Motorists who bought cars on finance could share in billions" [2]
MoneySavingExpert
“This could lead to billions of pounds of overcharged interest paid back to millions of people.” [3]
Was My Black Horse Loan Mis-sold?
Like all loans, your car finance was mis-sold if the loan was unaffordable or the lender did not perform proper affordable ability checks. If any of the below statements describe your experience with Black Horse, you could also be eligible to claim compensation:
The payments were unaffordable or no finance credit checks were carried out
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The car salesperson did not fully explain they would receive a commission on the sale of the car
The lender/bank did not fully explain the commission
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The salesperson skipped through the car finance agreement Terms & Conditions
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The customer felt pressured into the finance deal and was not given a range of options including explaining all of the differences in each type of product
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The salesperson did not make it clear who was financially responsible for the repairs to the vehicle?
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The salesperson did not offer the best interest rate available to you?
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The salesperson did not present to you, with complete transparency, the interest rates charged for all loan options and how they may differ?
Don’t worry if you can’t find the agreement or remember who the lender or dealership was. You just need the name of the company you made the payments to. You should be able to find this information on your old bank statements.
Be aware, there are statutory deadlines, known as limitation periods, that apply to mis-selling claims.
FAQs
Why Use The Claims Guide For My Claim?
Make It Easy - Claiming a refund can be a daunting task. Our partner claims that handlers make it easy and ensure everything you need is included, so you don't have to spend much time on it.
Professional - Each claim is different, and specific circumstances that are relevant to the claim can be explained by a professional. The Financial Ombudsman has previously been unable to progress some complaints that involved a “template” or “standard letter”.
How Much Will I Receive If My Claim Is Successful?
If you successfully claim a refund from a lender, you can claim back the interest and charges on your loans, plus, typically, 8% statutory interest. For more information on how this is calculated, click here.
How much will I be charged?
All claims on this website are on a no-win no no-fee basis, meaning you won't pay a thing unless you win compensation. You will have the right to cancel the agreement within 14 days with no penalty. If you cancel after 14 days, you may be charged for work done up until the time of cancellation.
We use multiple partners to ensure we are able to offer claims against all lenders from whom we receive payments. The exact fee structure will depend on which lender you are claiming against, as this decides which of our partners is most suitable for your claim. A breakdown of our fee structure can be seen here. The fees for Diesel Emissions Claims are calculated differently due to it being a group action lawsuit.
How Do I Submit My Claim?
Simply complete our online application form by clicking on the "Check Now" button. This is the first stage of your complaint to the payday lender, where you could receive compensation. For more information on the process, please click here.