Many retailers offer a “Buy Now, Pay Later” option for customers, which allows you to purchase items and delay payments. If you do not pay the full amount back within the time period (or start to pay the total back), then some customers get charged an extortionate interest.
Some retailers also offer customers a credit account. This allows customers to order items, without having to pay upfront. It is a credit account that tracks your purchases and then sends you a monthly statement, with details of how much you owe, and the minimum repayment to pay each month. Using this credit account enables you to purchase items and pay off the balance at the end of the month, or just pay the minimum repayment.
Some of the main catalogue lenders include brands such as JD Williams, Littlewoods, Next and Very.
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Making a claim is simple. With just a few details you can start your application.
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You are only charged after the claim has been won and you have your refund!
You do not need to use a claims management company to make your complaint to your lender. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.
Who Can Get A Catalogue Credit Refund?
It sometimes can be hard to understand whether you have been a victim of irresponsible lending, with catalogue credit. Here are some situations that may indicate you are eligible for a refund. If you are in doubt, then you can fill in the form and discuss it with a claims handler.
Increasing the credit limit of your card without checking with you
You could not keep up with your priority bills
Taking out additional loans to pay your catalogue card bill
You’ve missed a number of payments
You were pressured into taking the line of credit
Having multiple catalogue cards but not being able to afford them all
You were (or are) in a cycle of debt.
If you think you have a claim, you need to act quickly as there are statutory deadlines, known as limitation periods, that apply to mis-selling claims.
If any of the above statements describe your catalogue credit experience, you could be eligible to claim compensation. Start your claim below for professionals to guide you through the process.