THE CLAIMS GUIDE

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    THE CLAIMS GUIDE

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    FAQs

     

    Why Use The Claims Guide For My Claim?

    Help Maximising Claims - We will go through your previous borrowing and help you claim from an extensive list of lenders, whereas other CMCs will more likely turn you away if you are not claiming against one of their few approved lenders.

    Low Fees - Our rates are also competitive and lower than many other claims management companies. You pay nothing upfront and we work on a no win no fee basis. A breakdown of our fee structure can be seen here.

    We Make It Easy - Claiming a refund can be a daunting task. We make it easy and ensure everything you need is included so you don't have to spend much time on it.

    Professional - Each claim is different and specific circumstances that are relevant to the claim should be explained by a professional. The Financial Ombudsman has previously been unable to progress some complaints that involved a “template” or “standard letter”.

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    How Much Will I Receive If My Claim Is Successful?

    If you successfully claim a refund from a lender, you can claim back the interest and charges on your loans, plus, typically, 8% statutory interest. For more information on how this is calculated click here.

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    What Information Do I Need to Provide?
    You just need to provide the name of your lender and your personal details including the address that you lived at when registering with them. Once you have given these we can obtain details of any loans where a refund may be due.

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    How much will I be charged?

    Claiming through us always works on a no win no fee basis, meaning you won't pay a thing unless you win compensation. You will have the right to cancel the agreement within 14 days with no penalty. If you cancel after 14 days you may be charged for work done up until the time of cancellation. We use multiple partners to ensure we are able to offer claims against all lenders, from whom we receive payments. The exact fee structure will depend on which lender you are claiming against, as this decides which of our partners is most suitable for your claim. A breakdown of our fee structure can be seen here.

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    How Do I Submit My Claim?

    Simply complete our online application form by clicking on the "Get Started" button. This is the first stage of your complaint to the payday lender where you could receive compensation. For more information on the process please click here.

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    email: admin@theclaimsguide.com

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    TheClaimsGuide.com is a trading style of Cambridge Corporate Consultants Limited (Company number 01329796). Cambridge Corporate Consultants Limited is authorised and regulated by the Financial Conduct Authority (124851). ICO number ZB224521

    Registered office: 65 Church Street, Harston, Cambridge, CB22 7NP, United Kingdom

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    TheClaimsGuide.com acts as an introducer for potential clients/customers to UK legal professionals or Claims Management Companies who are authorised and regulated by the Financial Conduct Authority. TheClaimsGuide.com's relationship with its partnered claims management companies is limited to that of a business partnership with no common ownership or control rights exist between us. We may receive payment from our partner once a compensation claim is successfully paid out to you. Please note, we will not charge you for our service.

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