guarantor doorstep loan claims

Ever Struggled To Repay A Loan?
You May Able To Claim A Refund

If you complain you could claim a refund for mis-sold products and get compensation for unaffordable loans

GET STARTED

You may be entitled to loan compensation if you can relate to any of the below

Fees or charges not clear?

When you took out your loans were the charges and associated fees made absolutely clear to you?

Unable to pay bills?

Your payments for the loan were so large that you struggled to pay for your monthly essentials like bills or mortgage payments.

Rolling over loans?

You had to take out a further loan to pay the initial one back, supporting unaffordability.

Lenders taking automatic payments?

Automatic payments being taken from your account put you in difficulty to pay other essentials.

Encouraged to borrow further?

Lender’s ‘good customer’ offers promoted regular use and the ability to get better deals the more you borrow.

Unfair lending

Despite clearly not being able to pay the first loan back, your lender continued to offer more through consolidation.

If any of the above statements apply to your experience, you could be eligible to claim compensation. Millions of pounds have already been refunded to people just like you. If you wish to start your claim and get in touch with an experienced team who will guide you through the process, we can help you. Just click below!

payday loan claims

For Hassle-Free Refunds

A claims specialist
can do all the hard work so you don't need to!

claim refund

Simple Process

Making a claim is simple. With just a few details you can start your application.

compensation

No Win, No Fee

You are only charged after the claim has been won and you have your refund!

You do not need to use a claims management company to make your complaint to your lender. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.

How Much Compensation Could I Recieve?

When the Financial Ombudsman upholds a complaint about payday loan affordability, the typical award is a refund of interest and charges on the unaffordable loans plus 8% simple interest. This interest can add up to a lot of money if the payday loans were a few years ago. There is no guarantee any loans are refunded, and if you have multiple loans, many times some have a successful complaint but not others.

You don’t have to calculate this extra interest to make a claim. When you make a claim, this is calculated automatically. But if you want to check that an offer is correct, or work out how much compensation you can expect from your claim, then keep reading.

Simple interest is simply 8% times the number of years since each amount is refunded (as opposed to cumulative interest where you earn interest on your interest). This can actually get quite complicated, as the interest and charges are generally paid at various different dates.

Take a typical example: the Ombudsman tells a lender to refund all interest after the third loan and you know these add up to £1,000. You can’t just take 8% of this total, because the amount of interest that is added depends on how long ago each payment was. So if the loans being refunded were between 2012 and 2014, the interest payments for the first loan will have roughly 4 years of interest added and the last loan will only have about 2 years of interest added.

To work this out, you need a list of all the interest/fee payments that you made. You can’t get this from your bank statements, because the payments you were making would usually have included repaying the capital amount you borrowed. When you repay a loan, even if the amount you pay is consistent, the amount of those payments that is interest vs repayment of capital changes with time, as the amount owed decreases through the life of the loan. This includes a lot of very complicated maths if you want to split all interest and capital payments. If possible it is best to ask your lender to break interest vs capital payments for each payment.

When you have a list of all charges and interest for each payment, find the number of days between the payment date and now and calculate:
8% simple interest = payment being refunded x number of days x 8 / 36500.
Then add up these individual amounts. 

 

Complete a Claim Application

Making a claim is simple with representation. Just fill in a quick form.

Your complaint is handled by professionals

Your claim will be handled by an experienced team, who will complain to your lender on your behalf.

Reclaimed funds to be Transferred

After a claim is successful, the redress money is transferred to you.

Who Can I Claim Against?

We can help submit an application for refunds with a comprehensive list of loan providers. This includes but is not exclusive to: